This review of the Herbivore Botanicals Pink Cloud Rosewater Moisture Creme moisturizer wasn’t easy to write, to say the least…
Herbivore Botanicals is one of those American skincare brands that has been on the rise in recent years.
It’s absolutely everywhere on social media, especially on Instagram.
Looking at it from the outside, it ticks all the boxes of the perfect “Insta-brand”:
– a simple and very “millennial-friendly” aesthetic (not original at all, but it definitely looks pretty),
– “clean” and “non-toxic” formulas, with trendy ingredients such as CBD for example,
– a concept that highlights the “self-care” trend we see everywhere right now,
– trendy accessories with rock crystals that look so pretty on Instagram pics…
In short, this skincare brand is everything millennials love at the moment!
In general, these types of brands are not necessarily my cup of tea (maybe because I’m not a Millenial 😉 ), but after reading so many raving reviews about their products, I thought maybe I should give them a chance.
So I took advantage of Black Friday promotions at the end of last year to order several products to try.
I was especially intrigued by their moisturizing cream, the Pink Cloud Rosewater Moisture Creme.
A moisturizer with a “clean” formula is not easy to formulate. You can find more and more of these recently, but from experience, the textures aren’t the nicest and especially when you have combo skin like me, it’s rare to find lightweight ones.
So clearly, the promise of a cloud texture was really appealing. And if it’s pink (Pink Cloud), it’s impossible to resist!
I had no idea that this Pink Cloud wasn’t entirely rosy.
Herbivore Botanicals:
Herbivore Botanicals is an American skincare brand, founded by Julia Wills and Alexander Kummerow in 2011 in Seattle.
In their own words, Herbivore is a “safe, non-toxic, and highly effective” brand. They’re also very proud to include natural ingredients and avoid “synthetic ingredients”, “fillers” and “chemicals” in their formulas (all this is on the “About Us” page of their website).
If you read my article on the “non-toxic” trend or subscribe to my personal Instagram, you already know that this type of communication is definitely not my favorite…
I explained it in detail in this article, but for me, speaking of “non-toxic” cosmetics, without “chemicals” is completely abusive (do I have to remind these people that everything on this Earth is a chemical, even the water we drink and the air we breathe?).
This ‘non-toxic’ moniker is generally used as a marketing argument that increases consumers’ anxiety and aims to confuse them by playing on their fears.
In short, not the kind of brand I usually want to support.
But as I said earlier, Herbivore products’ reviews are so positive that I thought I could go beyond that, remain neutral and test the product in a fair way, without taking into account the questionable concept of the brand.
But as you will see, even if I was full of good intentions, this test was a little bit more complicated than I thought!
Product presentation: Herbivore Botanicals Pink Cloud Rosewater Moisture Creme
The brand describes Pink Cloud as the “perfect moisturizer”, which deeply hydrates the skin without being greasy and is also ideal as a makeup primer.
More prosaically, I would say that it does the job, which is to moisturize and protect the skin, and its texture is neither too thick nor too light, and it’s also suitable for all skin types and all ages.
As announced, it contains many natural ingredients in its formula, with many interesting skincare ingredients: rose oil and water, aloe vera, white tea extract, Kukui oil, rice extract, natural hyaluronic acid…
It’s not an anti-aging cream, rather a moisturizer, but I already explained it several times in my reviews of similar products, it’s not something that bothers me. I prefer to use anti-aging serums and/or essences because, thanks to their texture and high concentration of active ingredients, they can treat my skin more deeply and I can then use a simple moisturizing cream, which will protect my skin on the surface.
The formula of the Pink Cloud cream is therefore very natural, as described by the brand, but when I looked at the ingredients more closely, something bothered me.
I didn’t find any “conventional” preservatives (such as parabens, phenoxyethanol, EDTA, etc.) or even preservatives often used for natural cosmetics (benzoic acid, benzyl alcohol, salicylic acid, sorbic acid, dehydroacetic acid).
Instead, there are ingredients such as sodium phytate or sodium anisate, and also alcohol, which diminish microbial growth, but in a rather more limited way.
I don’t think it would have bothered me as much if the packaging of this cream provided more protective for the formula. But this is not the case with Pink Cloud.
It’s just a conventional jar that doesn’t protect the formula from oxidation from the air or bacteria exposure. No “air-less” or sterile packaging as you can see more and more in organic cosmetics.
Another disturbing detail is that the brand doesn’t mention a product use-by date or a manufacturing date on their packaging. Only a lot number.
I know it’s not illegal to do this. Indeed, providing use by dates is not mandatory, but I find that for a natural brand, which also decides to use few preservatives because they find them to be “toxic” ingredients (insert the rolling eyes emoji here), the least they can do is help their consumers determine whether the product they use is fresh or not.
I started to wonder, when I got the impression, several weeks ago, that the texture of the product had changed…
How could I be sure that my Pink Cloud cream was fresh and still effective?
So I contacted the brand and what I discovered really scared me…
I have to give it to them, the brand is easily accessible and they answer all questions really quickly, whether you contact them by email or directly via social media.
I asked them how long their products remained “fresh” and effective after their manufacturing date.
As a general rule, an equivalent cosmetic product using conventional preservatives can be used between 24 and 30 months after its manufacturing date. This period of time is indeed necessary, especially if you consider the delivery of the finished product to the distributor and the time for them to then sell it to the final consumer.
However, at Herbivore, a product remains “fresh” and effective only 12 to 18 months after its date of manufacture.
It’s very, very short.
When they told me that, I immediately thought of the fact that the brand was distributed to major distributors (Sephora, Space NK…) which are very large companies, with sometimes thousands of stores and huge warehouses.
I couldn’t help but think of a recent interview I read with the founder of the natural brand May Lindstrom. In a very interesting interview (if you are interested in natural products, really, go give it a read, it was eye-opening on so many levels!), she explained that she chose to withdraw from several of her big distributors because she couldn’t guarantee that the products they sold to their customers were fresh and that it was a very big ethical problem for her.
May Lindstrom has a similar approach to Herbivore Botanicals, with products that also have a very short shelf life, but unlike them, she mentions both a manufacturing date and a limit of use for each of her products on the packaging.
Even with this transparency towards her consumers, she decided to make the choice to be 100% faithful to her own values and to follow through with this ethical approach, even if she had to lose money. She therefore broke off relations with any trading partners who could not guarantee that stocks were renewed, ensuring that the products sold there were always fresh and fit for consumption for end consumers.
Having worked in the cosmetics field for years, I know that stock rotation requires a huge logistical investment, even with products that have a fairly long shelf life.
I also had the opportunity to discuss this topic with people who run online shops and clearly, making sure that the products they sell to their customers are fresh is one of their biggest concerns.
When I asked Herbivore about it for their big distributors, they assured me that they were working closely with them to ensure that the products sold there were fresh and effective for customers.
But, just a few days ago, Sephora Canada announced that Pink Cloud was recalled from their stores due to mould contamination.
You can draw your own conclusions but personally, I stopped using my Pink Cloud cream.
I won’t be repurchasing until the brand decides to include worthy preservatives in its list of ingredients or a packaging that protects the formula properly, and if they could mention a use-by date on their products, it would be great too.
My experience:
*Warning, traces of irony may be found in this review (but I guarantee it’s 100% mold-free). *
Before I knew that my cream could potentially become a moldy summer camp, I used Pink Cloud cream for more than 2 months, as my day moisturizer.
It’s a good moisturizer, it does the job, which is to moisturize my skin without being greasy.
The texture is pleasant, soft and it absorbs quickly into the skin, which is a little bit scary when you know that bacteria can develop in its formula.
Result:
With this cream, my skin feels very comfortable and this feeling lasts all day.
It doesn’t really have a mattifying effect, so I tend to be a little bit shiny with it during the day, but nothing crazy.
It didn’t trigger a skin infection, but apparently, if I waited a few more months, it would have been difficult to avoid it!
Value for money:
If the formula didn’t have the potential to become a large swimming-pool for bacteria, the value for money isn’t so bad.
I find that the packaging itself is very aesthetic and sleek, hey the fact that it doesn’t protect the formula properly is very secondary after all, as long as it looks good on the Gram!
Pink Cloud cream retails $48 for 50ml.
In summary:
As you probably understood, it’s very difficult for me to do a normal review of this product and even more to recommend it to you!
I can totally understand the brand’s desire to remain true to its values and avoid certain ingredients that they consider problematic (according to their own criteria). But in this case, I would appreciate it if they could follow through: at least offer packaging that would make it possible to, as they do, use fewer preservatives. This should provide more of a guarantee it is safe to use for its customers.
It also seems essential to me to mention a use-by date with a product that has such a shorter shelf life than the average. This fact alone seems to merit warning customers.
And for a natural brand, the choice of its business partners is also extremely important. Of course, working with huge distributors provides high visibility and attractive benefits. But if in turn, they cannot guarantee and track the sale of fresh and safe products, it becomes extremely problematic.
Hi
The product saying 12 to 18 months freshness, is not from date of manufacturing it’s from when they’re opened.
Same for all creams and make up items with such info on their labels.
Hi Casey!
I’m sorry but not in this case, it’s from the date of manufacture. That’s what the brand told me when I contacted them.
12 – 18 months is actually not that short at all, especially for natural clean brands. They often tend to be more close to 6 – 8 month. Some even 3 depending on the formalisation. Most people get through a daily moisturiser within 1-2 months of using as advised.
To be honest, for me, the issue was more about the choice of distributors here, as I mentioned in my post!
I really feel like big distributors like Sephora are just not the best fit for these kind of brands… The consumers can’t be sure if the product they’re buying are fresh or if they’ve been sitting on the shelf for months, it’s just very difficult to know without asking the brand directly!
Hi Bonnie,
Great information and research. I’ve always been skeptical regarding manufacture dates on cosmetics. You are absolutely spot on with this. Manufacture date is indeed the correct point of gauging a products’ efficacy and safety. Most boutique brands do print such dates specifically on their products for this reason. Josh Rosebrook is staunch about it as is Ursa Major (two that I use a lot and partially for their disclosure on this). Bacterial growth in cosmetics is no joke and can be quite toxic in itself!
Thanks again for the in depth and well presented information!
Sincerely,
Heidi Glaser
Agreed, it’s definitely no joke!
Thank you so much for your kind words 😊♥️♥️